This Privacy Policy explains how Serofia AB (Sweden) and Serofia GmbH (Switzerland) (together referred to as “we”) collect, use, and protect personal data in connection with our services, including consulting, coaching, training and digital services.
We aim to handle personal data in a transparent, responsible, and proportionate manner and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant Swiss data protection laws.
Your personal data is processed by the entity you engage with when booking services, entering into agreements, or making purchases.
We collect personal data in a proportionate and relevant manner, depending on how you interact with our website and services.
This may include:
We collect personal data when you:
We use personal data to:
We do not sell, rent, or share your personal data with third parties for their independent marketing purposes.
We process personal data only when we have a valid legal basis to do so.
The legal bases we rely on include:
When you sign up for free resources, we may collect your email address to deliver the requested content and send related communications, including updates and marketing.
You can unsubscribe at any time via the link in our emails.
We may share personal data with trusted service providers, such as:
These providers act as data processors on our behalf and only process data as necessary to deliver our services.
We do not sell or disclose personal data to third parties for their own marketing purposes.
Some of our service providers may process personal data outside the EU/EEA or Switzerland.
In such cases, we ensure appropriate safeguards are in place, such as:
Our objective is to maintain a consistent level of data protection regardless of where your data is processed.
We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law.
Retention periods are determined based on.
When personal data is no longer required, it is securely deleted, anonymized, or archived.
You have the right to:
To exercise your rights, contact us at: Serofia@serofia.com
We use cookies and similar technologies to improve user experience, analyze website traffic, and ensure functionality.
Please see our Cookie Policy for more information.
We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.
These measures include secure systems, controlled access to data, and ongoing monitoring.
While no system can guarantee absolute security, we are committed to maintaining a high standard of data protection and continuously improving our practices.
We may update this Privacy Policy from time to time.
Any updates will be published on this page and take eƯect upon publication.
If you have any questions regarding this policy or how your data is handled, pleas
Email: Serofia@serofia.com