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Terms Of use

1. Contracting entity

Your agreement will be entered into with either:  

  •  Serofia AB, registered in Stockholm, Sweden
  • Serofia GmbH, registered in Basel, Switzerland 

The applicable entity will be clearly specified at the time of booking, purchase, or agreement.

These Terms govern your use of our website and provide a general framework for our services.

By accessing or using this website, you agree to these Terms. If you do not agree, please do not use the website.

Specific terms for consulting, coaching, training and digital services are agreed separately in individual agreements.

2. . Services

We provide consulting, coaching, training and digital services. Details of each serviceare provided at the time of booking or purchase.

All services are subject to separate agreements, defined scope of work, and agreedtimelines where applicable.

3. Use of Website

You may use this website to:

  • Learn about our services and approach
  • Access insights, articles, and resources
  • Contact us for professional inquiries

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to systems or data
  • Reproduce, duplicate, or exploit content without permission
  • Interfere with the website’s functionality or security

4. No guarantee of results

Our services are designed to provide guidance, tools, and knowledge. We do not guarantee specific results, as outcomes depend on factors outside our control, including individual and organizational circumstances.

5. Personal responsibility

  • You are responsible for your own decisions, actions, and results.
  • Our services provide general guidance and do not constitute legal, financial, or medical advice unless explicitly stated.
  • Information provided on this website does not constitute professional advice, consultingengagement, or binding recommendation.
  • A formal engagement agreement is required before any advisory services are provided

6. Use of content

  • All content is owned by the relevant contracting entity and protected by intellectual property laws.
  • You may not copy, distribute, reproduce, or use any content without prior written permission.

7. Digital courses

  • When purchasing a digital course, you are granted a personal, non-transferable right to access the content.
  • Sharing login details or distributing content is strictly prohibited.

8. Payments

Payment terms will be specified at the time of purchase.

9. Refund policy

Digital products: 

  • Due to the digital nature of our products, no refunds are provided once access to the content has been granted, unless otherwise stated.
  • By completing a purchase of digital content, you agree to receive immediate access to the content and acknowledge that your right of withdrawal may no longer apply once access has been granted.

Coaching and consulting services:

  • Fees for coaching and consulting services are non-refundable once the service has been delivered.
  • If a session is cancelled or rescheduled, this must be done in accordance with the terms communicated at the time of booking. Late cancellations or no-shows may be charged in full.  

10. Limitation of liability

The relevant contracting entity is not liable for indirect losses, loss of profits, loss of data, or any consequences arising from the use of our services or this website.

  • Use of this website is at your own risk.

11.Third-party links

Our website may contain links to external websites. We are not responsible for the content, accuracy, or practices of such third-party sites.

12. Website availability

We aim to keep the website accurate and accessible, but we do not guarantee uninterrupted availability. Content may be updated or changed at any time without notice.

13. Confidentiality

We respect the confidentiality of client interactions.

  • However, submitting information via the website (for example through contact forms) does not in itself create a confidential relationship.
  • Confidentiality obligations apply only once a formal agreement has been established.

14. Governing law and disputes

  • If your agreement is with Serofia AB, these Terms are governed by Swedish law and disputes shall be resolved by Swedish courts.
  • If your agreement is with Serofia GmbH, these Terms are governed by Swiss law and disputes shall be resolved by Swiss courts.

15. Changes

We may update these Terms from time to time. Changes take effect when published on this page.

16. Contact

If you have any questions regarding these Terms, please contact:

Email: Serofia@serofia.com